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June 29, 2016
Branded Customer Experience

Whilst brands are built on promises it is the customer experience that marks the difference between myth and reality.

June 28, 2016
ICT Service Supremacy - Ooze Empathy

Get the basics right. Wrap extraordinary service around core products. Ooze empathy.

March 30, 2016
Maximising the potential for growth through outstanding customer experience

Ocean82, the leading marketing research firm in ICT customer satisfaction and experience, announces today the publication of its 20th issue of its cornerstone report Global Data VPN Succinct Results.

March 21, 2016
Top customer priorities revealed for global data VPN and hybrid networks

Customer experience research indicates that top customer priorities are network reliability, availability and security. 

December 2, 2015
Winners of World Communications Awards announced

Congratulations to the winners of the coveted WCA awards.

July 31, 2015
Lessons from customer experiences - roundtable
July 1, 2015
Asia Communications Awards (ACA) - Congratulations to winners
April 29, 2015
Ocean82 announce publication of latest customer experience report
December 4, 2014
Congratulations to the WCA winners announced at gala event London
November 1, 2014
Aligning customer experience with customer expectation - new Ocean82 award launched today