ICT Service Supremacy - Ooze Empathy
Jun 28, 2016
Get the basics right. Wrap extraordinary service around core products. Ooze empathy.
Service providers now seek to develop a customer centric culture and place it at the heart of their digital transformation strategy.
Despite all that technology can offer it is still the human touch that is the catalyst to suporting business growth in times when growth is hard to come by.
The benchmarking report ICT Service Supremacy, recently published by Ocean82 shows IBM and Singtel are winning hearts ahead of rivals. People make the difference and deliver the total value package. Where are you positioned in the league table?